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    Gloria Magee
    Feb 15, 2021

    why is my hp printer showing offline

    in The Success Forum

    Go to the Start icon on the bottom left of your screen then choose Control Panel and then Devices and Printers. Right-click the printer in question and select “See what's printing”. From the window that opens choose “Printer” from the menu bar at the top. Select “Use Printer Online” from the drop-down menu. Read more: how to make printer online

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    Mark Wilson
    Apr 05, 2021

    If your HP printer keeps going offline on your Windows 10 or any other operating system, follow these given troubleshooting steps –


    Click on Windows button and type in ‘Run’. Now type ‘Control Panel’ in the dialogue box and press ‘OK’.

    type control panel in run box


    Device and Printers


    Click on the ‘Device and Printer’ option after which you will see your listed HP printer. If your printer has a green check mark, it means that your printer is already ‘set as default’.

    Default mode


    If not then right click on your printer and click the option of “Set as a default printer”.

    Set as Default Printer


    Now your printer will successfully work and printer offline problem will no longer be visible in your HP printer.

    Check Printer Driver - Remove or Update Outdated Version

    HP printer always shows offline error incase of an outdated or corrupted printer driver. Follow these steps to update or re-install driver on your Windows.


    Go to the Windows search and find “Device Manager” and click on it

    device-manager


    Now expand the section where it says ‘Printers’.

    Expand Device update


    Now from the expanded section, locate your printer’s model number and ‘Right Click’ on it and click on ‘Update Driver’ option.

    update-driver-1


    Next press on the ‘search automatically’ option and wait for your printers driver to update. Once the process is completed, restart your computer.



    I hope both these solutions will be helpful!

    Mark Wilson

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